It's okay to change your mind! You don't buy a TOUCHPOINTS™ everyday! But when you do, we will make sure that you have complete peace of mind. Here are the terms for the refunds:
For PRE-ORDERS: Full refund within 21 days! Please contact us at firstname.lastname@example.org intending your desire to cancel the pre-booking and you will receive a full refund.
After receiving the devices: Full refund within 30 days from the date of delivery as recorded by your Australia Post tracking number. This is for cases where you are not 100% satisfied with the product. Your return postage will be pre-paid by us :-)
Note: No refunds will be provided for the accessory watchbands and extended warranty if purchased separately. If they are purchased with the device, then the full order value will be eligible for refund.